Custom Mattes
We are excited to offer custom orders from E.A. Mattes!
Piaffe can order any Mattes product customized for you and your horse.
Piaffe places custom orders with Mattes every two weeks, with delivery estimated at 6-8 weeks.
FAQs
You can view the selection of products below, or use the Mattes Configurator to review available custom products and design your own! If you have questions about your design or need assistance, please email us at hello@piaffeshoppe.com
Once you have used the Mattes configurator and found a design you like, send a screenshot to hello@piaffeshoppe.com of your final configuration details, or look for if your item is listed on the section below; the page for that product will allow you to select all options to add the product to your cart at an accurate price.
Please note that due to a huge influx of orders, it may take us 1-2 business days to respond to your request if its sent by email.
Once you have used the Mattes configurator and found a design you like, send a screenshot to hello@piaffeshoppe.com of your final configuration details, or look for if your item is listed on the section below; the page for that product will allow you to select all options to add the product to your cart at an accurate price. Just add the item to your cart, and complete your checkout!
Please note that due to a huge influx of orders, it may take us 1-2 business days to respond to your request if its sent by email.
Production times do tend to vary based on Mattes' current production schedule.
In general, you can expect custom products within 6-8 weeks of ordering.
To stay up-to-date on your Mattes order, you can track the different stages here! From production to shipping, you'll know exactly where your order is in the process.
Looking for another product?
We don't always list all possible custom Mattes products -- Use the below form to tell us about your custom order! Please ensure to let us know about your configuration - you can attach a link to a screenshot, or copy and paste the item details from the Mattes Configurator.